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The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region.

*Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section.

To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site”.

Accessibility Statement

This statement was last updated on 26/03/2026.

 

We at medeelink are working to make our site medeelink.com accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG 2.1 guidelines and have made the site accessible to Level AA. This site’s content has been designed to work with assistive technologies, including screen readers and keyboard navigation. As part of this effort, we have implemented clear navigation structures, added alternative text to images, ensured sufficient color contrast, and optimized the site for ease of use across different devices and accessibility needs.

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Accessibility arrangements in the organization 

At Medeelink, we are dedicated to providing inclusive and accessible services not only through our website but also across our customer support and operations.

Customer Support Accessibility

We offer multiple ways for customers to reach us, ensuring accessibility for individuals with different needs:

  • Email support for detailed assistance

  • Phone support for direct communication

  • Clear and patient communication for elderly customers and caregivers

Staff Awareness and Training

Our team is sensitized to the needs of elderly individuals and people with limited mobility. We strive to:

  • Communicate clearly and respectfully

  • Provide step-by-step assistance when needed

  • Support caregivers in selecting appropriate products

Order and Delivery Support

To make the purchasing process easier:

  • We assist customers in placing orders if they face difficulty using the website

  • We provide clear product descriptions to help informed decision-making

  • We aim for reliable and convenient delivery, especially for essential care products

Continuous Improvement

We are committed to improving accessibility in all areas of our organization. Feedback from our customers helps us identify barriers and enhance our services.

Requests, issues and suggestions

If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator:

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